Conversations that matter.

ONLINE COMMUNICATION COURSES

We offer industry-specific and general online courses designed for flexible, self-paced learning. Our bite-sized modules let you customise your learning journey, focusing on the communication skills that matter most to your career and professional growth.

An introduction to conversation

Communication is a core skill. This course is designed to provide learners with a more comprehensive understanding of how conversations work in practice so that they can draw on evidence from studies of real interactions to critically reflect on their own communication.

Learning time: 1 hour

Communication in healthcare consultations

Healthcare consultations are managed through conversation. Understanding how and why people make particular communication choices can help in identifying your own strategies for making your consultations effective and efficient. This course is designed to provide learners with insights into what goes on behind the curtain so that they can become more effective communicators. 

Learning time: 1 hour

Reflection for improving communication

Applying an understanding of how and why people make particular communication choices to your practice can make your conversations effective and efficient. This course is designed to provide learners with practical strategies for improving communication in practice.

Learning time: 1 hour

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Communication in Healthcare Bundle

Sign up to our three foundational courses on Communication in Healthcare to receive a discount. Through these modules you'll learn more about how conversation works, why miscommunication happens, and how to reflect to improve communication.

https://bedsidemanners.thinkific.com/bundles/communication-in-healthcare

  • Business card for Bedside Manners Pty Ltd with logo of two speech bubbles and the tagline "Communicate Effectively" on a gray background.

    Continuing Professional Development

    Perfect for CPD for a range of professions

  • Certification badge for accredited home study course from cpd home and AMA, year 2025.

    Accredited CPD Learning Provider

    Australian Medical Association

  • A circular logo with the text 'ACRRM GP Registered Activity' and the years '2023-2025'. It features a stylized green and orange medical symbol with a sunburst at the top.

    Accredited CPD activities

    Australian College of Rural and Remote Medicine

Live workshops

We offer in person and online synchronous workshops for organisations wishing to improve communication. Workshops are custom-made for organisations, focusing on your needs and priorities. These include:

  • Conversation Analytic Role-play Method and other forms of observation-based training to provide direct feedback.

  • Introducing the science of conversation and how conversations work in the wild.

  • The methodology of Conversation Analysis.

  • Improvisation for improving interpersonal communication.

  • Topics such as having difficult conversations, de-escalation, observing and reflecting on communication, and giving feedback on communication.

Contact us today to discuss your organisation’s needs!

Previous and current clients include:

  • Hammond Care

  • Royal Australian and New Zealand College of Ophthalmologists

  • Peripheral Hospitals Emergency Medicine Conference

  • Australian New Zealand College of Anaesthetists

  • International Society for Conversation Analysis

  • International Association for Communication in Healthcare

  • University of Sydney

  • Australasian Medical Writers’ Association