Conversations that matter.
ONLINE COMMUNICATION COURSES
We offer industry-specific and general online courses designed for flexible, self-paced learning. Our bite-sized modules let you customise your learning journey, focusing on the communication skills that matter most to your career and professional growth.
An introduction to conversation
Communication is a core skill. This course is designed to provide learners with a more comprehensive understanding of how conversations work in practice so that they can draw on evidence from studies of real interactions to critically reflect on their own communication.
Learning time: 1 hour
Communication in healthcare consultations
Healthcare consultations are managed through conversation. Understanding how and why people make particular communication choices can help in identifying your own strategies for making your consultations effective and efficient. This course is designed to provide learners with insights into what goes on behind the curtain so that they can become more effective communicators.
Learning time: 1 hour
Reflection for improving communication
Applying an understanding of how and why people make particular communication choices to your practice can make your conversations effective and efficient. This course is designed to provide learners with practical strategies for improving communication in practice.
Learning time: 1 hour
Communication in Healthcare Bundle
Sign up to our three foundational courses on Communication in Healthcare to receive a discount. Through these modules you'll learn more about how conversation works, why miscommunication happens, and how to reflect to improve communication.
https://bedsidemanners.thinkific.com/bundles/communication-in-healthcare
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Continuing Professional Development
Perfect for CPD for a range of professions
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Accredited CPD Learning Provider
Australian Medical Association
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Accredited CPD activities
Australian College of Rural and Remote Medicine
Live workshops
We offer in person and online synchronous workshops for organisations wishing to improve communication. Workshops are custom-made for organisations, focusing on your needs and priorities. These include:
Conversation Analytic Role-play Method and other forms of observation-based training to provide direct feedback.
Introducing the science of conversation and how conversations work in the wild.
The methodology of Conversation Analysis.
Improvisation for improving interpersonal communication.
Topics such as having difficult conversations, de-escalation, observing and reflecting on communication, and giving feedback on communication.
Contact us today to discuss your organisation’s needs!
Previous and current clients include:
Hammond Care
Royal Australian and New Zealand College of Ophthalmologists
Peripheral Hospitals Emergency Medicine Conference
Australian New Zealand College of Anaesthetists
International Society for Conversation Analysis
International Association for Communication in Healthcare
University of Sydney
Australasian Medical Writers’ Association