Simulation is not the same as real conversation. Why is that and how can we make it better?

Bedside Manners offers a range of communication training and coaching services. The following are some frequently asked questions about these services.

Empathy in healthcare is not just about saying formulaic words or being nice. It’s a practical communication skill that can help support clinical work and effective patient care. This post explores what empathy looks like in real consultations from the experience of Bedside Manners director and from evidence of a recent systematic review.

Catch up on the latest Bedside Manners news, including conversation analysis research, ICCA 2026 presentations, CPD opportunities, and upcoming telehealth training.

We’re thrilled to announce the launch of our 10-week online Conversation Analysis course.

Plus, explore the latest in communication research, upcoming events, and ways to share your feedback through our reader survey.

Dive into our latest developments in communication research, discover upcoming workshops and events, and share your views in our survey to help guide our next steps.

Exciting news — enrolments are open for our 10-week online Conversation Analysis course starting 13 October 2025!

• Learn at your own pace with weekly lectures, readings & activities

• Get direct feedback on your work

• Cover everything from theory to analysis to sharing your findings